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Quiver Queries

You Asked, We Answered

What is your fulfillment, shipping, and delivery process?

Thank you for your order!  Once your made-to-order items are received, our fulfillment team will create your items within a few business days.  The average shipping time is 4 business days depending on the delivery destination.  Once the order is fulfilled and shipped out, it's delivered to the end address.

What is your return/exchange policy?

At Paradox Mercantile we create made-to-order archery products specifically for you.  Due to the small size of our operation, we are currently unable to accept returns or exchanges of our merchandise.  We have done our best to provide the most complete sizing information for each item.  Please refer to the available size guides  and product descriptions before making your purchase.

Quick shots:

  • FREE SHIPPING on all order over $75

  • We cannot change any information on an existing order once it has been processed, including but not limited to the shipping address, billing information, size, item, or quantity. Additionally, orders cannot be cancelled after processing, and are subject to return and exchange policies. 

  • Orders can only be placed through the website. We do not accept orders over the phone, through email or social media. 

  • If your order arrives damaged, incorrect or incomplete, please contact us at

  • We are not responsible for any damages to your merchandise once the item has been used, worn or washed.

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